A local plumbing and handyman company was running paid ads but converting less than 2% of clicks. After adding a RoundOne chatbot, they tripled their lead-to-booking rate without increasing their ad spend.
Bright Home Services was investing $2,400/month in Google Ads driving traffic to their website — but the conversion from visitor to booked job was painfully low. Customers landed on the site, couldn't get a quick answer, and moved on.
The owner had tried a live chat widget but found it required constant staffing. A missed message was worse than no chat at all — it created an expectation of response that went unmet. They needed something that could respond instantly and intelligently without a human on the other end.
RoundOne built a custom AI chatbot for Bright Home Services that handles the full intake flow — from service type identification through appointment booking — all within the chat window. No forms, no callbacks, no wait.
Every website visitor gets a greeting and response in under 2 seconds — regardless of time of day or volume.
The AI identifies plumbing vs. electrical vs. handyman, collects zip code and urgency, and routes accordingly.
Name, phone, email, and service details are collected conversationally and saved to the CRM automatically.
Customers see and select available time slots inline — no redirects, no callbacks, no friction.
Ninety days after launch, Bright Home Services had completely changed the economics of their customer acquisition. The key metrics all moved together.
We'll build a custom AI chatbot for your home services business and show you live results before you pay a cent.
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